> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anchorless.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My bank account is open and I need help.

## When is my bank account opened?

Your bank account is **opened** as soon as you receive our e-mail containing **your NIB** and the **instructions**.

## I need help after my account is opened.

After your bank account has been opened, due to the sensitive nature of the matter, **AnchorLess is not authorized** to manage your account or assets.

If you **need support** from the bank you can get in touch with your **manager**, whose contact will be present in your files, or via phone, with **Millennium BCP support line**.

If you need help to make a deposit in your bank account, or inquire about multichannel and user codes, you'll need **to reach the bank directly**, as we **don't have permission** to speak on your behalf. You can **contact them** on the phone numbers below or accessing the information on [this page](https://ind.millenniumbcp.pt/en/Particulares/pontocontacto/Pages/banca_telefonica.aspx).

## How can I reach them?

You can reach them by **calling**:

* **The national landline**

* **+351 210 052 424**

* **The mobile phone line**

* **+351 918 272 424**
* **+351 935 222 424**
* **+351 965 992 424**

**Always press "2" to hear the menu and be assisted in English.**