> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.anchorless.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do I complete my bank application? I've just paid my bank account what should I do now? ## Step 1 - Access your dashboard To start your bank account request, you have to first go to your **dashboard.** Just after the payment, you must have received an email from AnchorLess (please check your spam), if this is the case, just click on the email and click on "**Log in**". If you haven't received it, no worries, simply follow these steps: Go to login page by clicking [here](https://anchorless.io/dashboard) or on the **Access** button on the AnchorLess home page. [![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/1/5/1b1585350aa40100/46c28982-1c0f-4335-b15d-48950d_1q76p3q.png)](https://downloads.intercomcdn.com/i/o/1003383212/7d1395cbb571f7e6b0b8e676/image.png?expires=1752161400&signature=43dc7137ff55de73fbbe8a55823e75d56a2d7d66fc6445b85b03ceeb3de51738&req=dSAnFcp2noNeW%2FMW1HO4zTVpdsvTgk7xc7lFX6%2F%2BX8q1vSNKX5Z2Jkpfc3qj%0AzPFZpQ0NMDtt80dOzIY%3D%0A) Then simply enter the **e-mail address you used to place your order** and click on "**Get my access**". [![](https://storage.crisp.chat/users/helpdesk/website/-/8/8/1/1/881152bf54990000/8bf5706f-1145-4a61-bc0b-8877fb_16eh77i.png)](https://downloads.intercomcdn.com/i/o/1003385603/b99efb90d90a106d14a9bd06/image.png?expires=1752161400&signature=a42788432204387f773424df4c40169c3e597b338e42d6fceae64625d2dee2a5&req=dSAnFcp2mIdfWvMW1HO4zZJabxtBpDeZEtKHBTWVmv8wPMQ64aawWf9nzyOM%0A04FrydW9f%2F2jB5t3X4Y%3D%0A) If you don't receive the email containing the connection link, check your spam folder. It may also happen that the e-mail is blocked by your mailbox. In this case, no worries, please [contact our online support team](https://anchorless.io/contact-us), who will provide you with your connection link. Open the email and click on "**Log in**". [![](https://storage.crisp.chat/users/helpdesk/website/-/3/7/c/8/37c80c515f824a00/6b902770-048c-46e6-b8cf-f7161e_1fke5pc.png)](https://downloads.intercomcdn.com/i/o/1003386853/97cff8e9f42900a5c7478dfc/image.png?expires=1752161400&signature=4cf87d20c538d4be3fa87ed02a344f867d4d37184ae44b1776b46b5685e5e952&req=dSAnFcp2m4laWvMW1HO4zaCsXuFACSyp4uE252F7N3GTdrrNyXtrg8HuLauJ%0Anov7UbfFZTtII%2BPZ83A%3D%0A) You now have access to your **dashboard**! You can see **all the applications** you've ordered and the ones already in progress. ## Step 2 - Create and attach a member To start one of them, click on "**Next step**". [![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/9/2/ad92d4f7eb78b000/776b6209-93ea-4eef-8a10-75b2d9_156qpmr.png)](https://downloads.intercomcdn.com/i/o/1004346128/2c784e8421c47ad1667a7dc5/image.png?expires=1752161400&signature=86039ccc144b26e12e172f584bd264df65750fd5d80c506a6a43bde416d157b4&req=dSAnEsp6m4BdUfMW1HO4zbuGNMUp5Rpri%2BoEDepXc1Vw2TN9brFdzBRhfzX1%0AljU5E55u8Y%2FERH56ZWY%3D%0A) You can then select "**create new applicant**", enter the **full name** of the person you wish to apply to, then click on "**Continue**". [![](https://storage.crisp.chat/users/helpdesk/website/-/2/c/5/8/2c58104ae6d8ac00/ea904366-7313-4901-a1f3-50e8c2_124xg0s.png)](https://downloads.intercomcdn.com/i/o/1004350272/beb9a59a35a96123a97a5ab7/image.png?expires=1752161400&signature=b9d746840d380f9daaa0e6885acfd65e4e77e1d73e4d7a1598efa0d3701037ac&req=dSAnEsp7nYNYW%2FMW1HO4zbPohZTJwNeqBk4YItHvgSaK5ftXRPqvOKGcl6Ie%0AoIeb5DJgVZePBKPQayY%3D%0A) If you have already applied for a NIF with us, you can directly select the members you have created before. If you have ordered a joint bank account, you will need to select the two members for whom you wish to open the account. ## Step 3 - Fill in the additional information To open your bank account, the bank requires a number of additional details to be filled in on the form. ⚠️ Be careful not to make any typing errors, especially in your telephone number and e-mail address, to avoid any reception problems later on. Enter your **e-mail address** and **telephone numbers.** [![](https://storage.crisp.chat/users/helpdesk/website/-/9/3/7/d/937d1dab7ea64000/2af78d1c-9833-4d7c-8403-3202ec_4211cs.png)](https://downloads.intercomcdn.com/i/o/1004373874/cee7cd0ce033a679ec8a1455/image.png?expires=1752161400&signature=34634b039fdfe0bcd50df551d8fab72bf90fba12c4937fefdf64973ac50ac087&req=dSAnEsp5nolYXfMW1HO4zZbcEEF5wo7oTICaqkIIPvhqQxPyUd0X%2BCAucEZB%0A73veB182n9TtDRVGTfI%3D%0A) If you have telephone numbers in several countries, please indicate the number of **the country** **to which you intend to send your proof of address**. Indicate your **marital status**. [![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/2/d/b42d0c4836715800/1793ac0c-9768-4e48-8b8b-4c73f1_jfd0no.png)](https://downloads.intercomcdn.com/i/o/1004373363/c97643588ec3d9d723d31ef9/image.png?expires=1752161400&signature=7eb085bfc6e98e778ce5ffb733d18775b0ce0751778fdbf2d10adaea72497992&req=dSAnEsp5noJZWvMW1HO4zda8SJIyikHc9Tes5Lw4m2AwZGTkvwC1mQwr%2F%2BZP%0AQpxNqQp9TFN4lsLS6O4%3D%0A) Fill in your **jobs** and the **range of your assets**. [![](https://downloads.intercomcdn.com/i/o/1004373049/b7bfd45930d9b2c9a0a3a11f/image.png?expires=1752161400&signature=ccd888e67a073dd05d2aec33196134ad4d3b52c9bc36cafa7a5b4b7d57dee0bb&req=dSAnEsp5noFbUPMW1HO4zWYgm%2Fd3pgmXjSNkM0o6deyL0a%2Fay1p%2FeLJi1NEL%0A0Xuca23sqjccOG4DQ78%3D%0A)](https://downloads.intercomcdn.com/i/o/1004373049/b7bfd45930d9b2c9a0a3a11f/image.png?expires=1752161400&signature=ccd888e67a073dd05d2aec33196134ad4d3b52c9bc36cafa7a5b4b7d57dee0bb&req=dSAnEsp5noFbUPMW1HO4zWYgm%2Fd3pgmXjSNkM0o6deyL0a%2Fay1p%2FeLJi1NEL%0A0Xuca23sqjccOG4DQ78%3D%0A) Inform your **account purposes**. [![](https://downloads.intercomcdn.com/i/o/1004375728/ddd51375d2f14b0224b79fe2/image.png?expires=1752161400&signature=639aac82452ee8faca1ae80fa5bee54955802ab2b6ea999512833845e859fccd&req=dSAnEsp5mIZdUfMW1HO4zddE4%2FEL1cUjMPyUdvw5ww3AMa%2BUlyG4ZXrgh3DF%0Am4L84plvaWgzwqWudJ8%3D%0A)](https://downloads.intercomcdn.com/i/o/1004375728/ddd51375d2f14b0224b79fe2/image.png?expires=1752161400&signature=639aac82452ee8faca1ae80fa5bee54955802ab2b6ea999512833845e859fccd&req=dSAnEsp5mIZdUfMW1HO4zddE4%2FEL1cUjMPyUdvw5ww3AMa%2BUlyG4ZXrgh3DF%0Am4L84plvaWgzwqWudJ8%3D%0A) ## Step 4 - Upload your proof of identity 💡 If you have already uploaded your proof of ID previously, it will already be saved and you can simply click on **continue**. Otherwise, all you have to do is take your passport, click on "**Upload document**" and proceed to upload your document, following the instructions on the screen. Applicants from **EU countries** can also use an **identity card** as proof of identity. [![](https://downloads.intercomcdn.com/i/o/1003390301/6bca8db448945b7f8c76050a/image.png?expires=1752161400&signature=f2d2538989fe9167c906de0b140022191d75e04ffca4bcc4c3eb688bcb9f7e0f&req=dSAnFcp3nYJfWPMW1HO4zVw0fkLuHVcjaAvpF1PizfiWY3h61gwVjYvuPjMB%0Ax9n9PDd%2Bab7GFANsjBo%3D%0A)](https://downloads.intercomcdn.com/i/o/1003390301/6bca8db448945b7f8c76050a/image.png?expires=1752161400&signature=f2d2538989fe9167c906de0b140022191d75e04ffca4bcc4c3eb688bcb9f7e0f&req=dSAnFcp3nYJfWPMW1HO4zVw0fkLuHVcjaAvpF1PizfiWY3h61gwVjYvuPjMB%0Ax9n9PDd%2Bab7GFANsjBo%3D%0A) If you don't have your passport with you, please note that you can also upload the scan directly by clicking on the "**Upload**" button. [![](https://downloads.intercomcdn.com/i/o/1004382314/7545eceb89b3239f43d0e6b3/image.png?expires=1752161400&signature=824287767fdde1d2b382c6519ec2d120be2d1a0faa92e8509bfdfa148457d735&req=dSAnEsp2n4JeXfMW1HO4zZ07EkGiRZfVRoXNIsZhW5ju3hGFgZgGqqdWliDS%0AWr4%2F%2Fa%2BF%2BWfnV%2BYHRBE%3D%0A)](https://downloads.intercomcdn.com/i/o/1004382314/7545eceb89b3239f43d0e6b3/image.png?expires=1752161400&signature=824287767fdde1d2b382c6519ec2d120be2d1a0faa92e8509bfdfa148457d735&req=dSAnEsp2n4JeXfMW1HO4zZ07EkGiRZfVRoXNIsZhW5ju3hGFgZgGqqdWliDS%0AWr4%2F%2Fa%2BF%2BWfnV%2BYHRBE%3D%0A) If you encounter an error when uploading your proof of identity, or if the software does not accept it even though you have done **everything correctly**, please do not hesitate to contact us at support@anchorless.io and send the document directly. ## Step 5 - Upload your proof of adress **Read the instructions** carefully and take your proof-of-address **document** or **file**, click on "**Upload document**", select the type of document you wish to use. [What proof of address can I use for my bank account?](https://docs.anchorless.io/en/articles/8282874-what-can-i-use-as-proof-of-address-for-my-bank-account) [![](https://downloads.intercomcdn.com/i/o/1003391908/823a7bbe554d8ec08f520fd3/image.png?expires=1752161400&signature=5bfc5bc6f47c3ea9c1a895d50c2717329c16531d9e3ce86d0f7dc7e5a999fb58&req=dSAnFcp3nIhfUfMW1HO4zY%2F9TLVkVwTxwd6XJOHv6QIHDK3zVPB%2FHzZCh44x%0A6dFt6RrgqiWcEuScU8A%3D%0A)](https://downloads.intercomcdn.com/i/o/1003391908/823a7bbe554d8ec08f520fd3/image.png?expires=1752161400&signature=5bfc5bc6f47c3ea9c1a895d50c2717329c16531d9e3ce86d0f7dc7e5a999fb58&req=dSAnFcp3nIhfUfMW1HO4zY%2F9TLVkVwTxwd6XJOHv6QIHDK3zVPB%2FHzZCh44x%0A6dFt6RrgqiWcEuScU8A%3D%0A) Then fill in all your address fields **exactly as they appear** on the document you'll be using, then click on "**Continue**". [![](https://downloads.intercomcdn.com/i/o/1003392547/3e96b2979b494b7b2c595733/image.png?expires=1752161400&signature=c26baaf5a816f43f1d6e677e8873b7a9fdd0cd9c807808e993ba20b5032aea5c&req=dSAnFcp3n4RbXvMW1HO4zXDLeNrsvpDgaXVWD9K2ggEXHjnTXLZ2vEXExs%2FU%0ATopaXn%2BVmMx%2FjOAwDfQ%3D%0A)](https://downloads.intercomcdn.com/i/o/1003392547/3e96b2979b494b7b2c595733/image.png?expires=1752161400&signature=c26baaf5a816f43f1d6e677e8873b7a9fdd0cd9c807808e993ba20b5032aea5c&req=dSAnFcp3n4RbXvMW1HO4zXDLeNrsvpDgaXVWD9K2ggEXHjnTXLZ2vEXExs%2FU%0ATopaXn%2BVmMx%2FjOAwDfQ%3D%0A) If your country doesn't use a postcode, you can **skip this step** by entering **0000** in this field. If you encounter an error when uploading your proof of adress, or if the software does not accept it even though you have done **everything correctly**, please do not hesitate to contact us at support@anchorless.io and send the document directly. ## Step 6 - Upload your Portuguese NIF 💡 If you obtained your NIF through AnchorLess, it will already be there, so all you have to do is click on "**Continue**". Click on "**Upload**" and select your Portuguese NIF document. ⚠️ The document must contain **both pages of the NIF** and be in **PDF format**. [![](https://downloads.intercomcdn.com/i/o/1004448288/ff2ffa7d0f4aa76a79897449/image.png?expires=1752161400&signature=675eaa6f2e4a1f6faf6b37d47fb47525afea703122cd012c7b8c56b1977512df&req=dSAnEs16lYNXUfMW1HO4zdwasbk9IFA4V2nUo35Xb7f9c%2FfO%2BupamEV9SlBZ%0A57WHK6NIfR98qOAaQeU%3D%0A)](https://downloads.intercomcdn.com/i/o/1004448288/ff2ffa7d0f4aa76a79897449/image.png?expires=1752161400&signature=675eaa6f2e4a1f6faf6b37d47fb47525afea703122cd012c7b8c56b1977512df&req=dSAnEs16lYNXUfMW1HO4zdwasbk9IFA4V2nUo35Xb7f9c%2FfO%2BupamEV9SlBZ%0A57WHK6NIfR98qOAaQeU%3D%0A) Once the document has been analyzed by the software, simply click on "**Continue**". It may happen that your NIF document is not recognized by the software. If this is the case, no worries, you can contact the technical team by sending your document directly by e-mail to support@anchorless.io. ## Step 7 - Upload your foreign TIN and proof of income documents The last step is to send your **supporting documents**. The conditions for **acceptable documents** are: •Each documents need to be in **PDF format** and **less than 4MB**. •Each documents need to be written in **Portuguese**, **English**, **Italian**, **French**, or **Spanish**. Hence, if your documents, such as proof of address or proof of employment, are not in any of these languages, you must provide a **certified translation** of the documents in either **English or Portuguese**. [Read this](https://docs.anchorless.io/en/articles/8194804-translation-requirements-for-non-english-or-non-portuguese-documents) to know how to translate documents Please read the following articles to find out what documents **you need to provide** for your [foreign TIN](https://docs.anchorless.io/en/articles/9004768-what-can-i-use-as-a-foreign-tax-identification-number) and [proof of income](https://docs.anchorless.io/en/articles/8194595-what-can-i-use-as-proof-of-income-or-financial-means). Once you have your documents, click on "**Upload**", then on "**Upload more documents**" to add new ones. When you're done, click on "**Submit**". [![](https://downloads.intercomcdn.com/i/o/1004481061/479141a0be0b6818286452e7/image.png?expires=1752161400&signature=92a83f102ed92283ad97ed4ab7ea2406d8fbc34ad6003f6a7f3b183b66bc5e9b&req=dSAnEs12nIFZWPMW1HO4zZOFrKeTLXjvmLHGRFdsvaIRf5sNTu9bskeFvXUS%0AjbyCQQcDDOS0etgd1N4%3D%0A)](https://downloads.intercomcdn.com/i/o/1004481061/479141a0be0b6818286452e7/image.png?expires=1752161400&signature=92a83f102ed92283ad97ed4ab7ea2406d8fbc34ad6003f6a7f3b183b66bc5e9b&req=dSAnEs12nIFZWPMW1HO4zZOFrKeTLXjvmLHGRFdsvaIRf5sNTu9bskeFvXUS%0AjbyCQQcDDOS0etgd1N4%3D%0A) Congratulations! Once you've completed this step, the team will analyze your documents **as soon as possible** and either validate them or get back to you. You'll receive an **update by e-mail** as quickly as possible.